Delivery
Posts filed under Delivery.
Topic
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You Can Build Your Own Software Now. Buy the Cheap Tool Anyway.
Replit dropped a seven-figure software contract for an app its own people built, and Berry runs on a CRM we built ourselves. The flip is real. It still does not mean you should start building. Buy the cheap tool first, and build when nothing fits.
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Nobody Wanted to Write the Meeting Summary
Nobody wants another form between client calls. We use AI to draft meeting summaries, but we still have to define what belongs in them and check them before sharing.
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AI-Native Without Starting Over
You can make your existing firm AI-native, but somebody has to pay for the failed first tries. We found a user had quietly abandoned our tool because the client work still needed doing.
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The 23× AI Cost Cut We Couldn't Call a Win
A 23-times drop in our model bill doesn't prove delivery got cheaper. Acceptance and correction time are unknown, so both models need a test on the same jobs.
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The Four Stages of Reviewing AI Work
Reviewing AI work moves from trusting too much to checking everything, then to a written standard and better-aimed review. The company can run slower while it learns, so plan for the tuning.
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How AI Is Changing the Consulting Industry (and Why the Retainer Wins)
I've seen retainers become more profitable with AI and clients cancel because their own AI seemed good enough. The contract helps, but it doesn't defend itself.
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Constraint Whack-a-Mole: What AI Adoption Feels Like
If AI makes ten reports and your team can safely check five, more drafts won't get more work to the client. Start by managing the whole queue.
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AI Anxiety and the Output-Validator Workflow
A team can want AI and still worry about where people fit. I would start by checking whether those responsible for the result can shape the work.
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What Is an AI-Native Service Business?
An AI-native service business uses shared company knowledge for AI to do repeatable production work, while people review the result and own judgment. Check how the work runs, not which tools the firm buys.