Delivery
Posts filed under Delivery.
Topic
-
How AI Is Changing the Consulting Industry (and Why the Retainer Wins)
AI won't kill your consulting firm. Your client's ChatGPT might. The billing model decides who keeps AI's efficiency gain: hourly firms hand it back as smaller invoices, retainer firms keep it as margin, as long as the client still feels they get more than they pay for.
-
Constraint Whack-a-Mole: What AI Adoption Actually Feels Like
Your firm was built for a narrow band of output per person, and AI breaks the ceiling. Google's DORA data shows individuals getting faster while delivery gets slower. The fix is a constraint hunt that never ends.
-
AI Anxiety and the Output-Validator Workflow
Fear of job loss runs higher inside firms that adopted AI than across the workforce. The cause is rarely the technology. It is rollouts with no plan and workflows that turn skilled people into AI output validators. The best service firms do the opposite.
-
What Is an AI-Native Service Business?
An AI-native service business runs delivery on shared company knowledge that AI acts on directly: the AI produces the work, people proof it, and margin comes from the system instead of billed hours. Here is the definition, the three levels of adoption, and a check to run on your own firm.